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* Customer will receive a subscription to ( Orbit Family Pack & Shahid VIP ).
Orbit Family Pack
Orbit Family Pack offers uninterrupted streaming experience over high speed fiber internet for individual consumers across Saudi Arabia. The features include family friendly content, Premium live TV channels, Parental Control, HD & 4k streaming and more.
The Orbit Family Pack features include family friendly content, Premium live TV channels, Parental Control, HD & 4k streaming, rewind tv, Tv guide, Catch Up Tv, Uninterrupted viewing experience. Not only that, but with the Orbit Family Pack, you will have access to 8 Alfa Channels, 33 Sawa Channels, and a 12-month Shahid Subscription.
TV Channels
Alfa Channels
Sawa Channels
Coming Soon
FAQ
You can subscriber to Orbit Family Pack through Salam Direct Sales.
Yes, Salam fiber 100 Mbps postpaid customers can subscribe to Orbit Family pack for the price of 55 SR per month.
Your Orbit Family Pack service is fully connected to your FTTH service. The only way to freeze your Family Pack is by requesting to freeze your full FTTH service.
No, Shahid VIP is not part of the services Freezing process.
You can order the Orbit add-in packages by calling Salam customer care Team.
Yes, satellite installation fee will be (250 SR). If you already have a satellite installed at your location you will only need to pay (100 SR) for the satellite alignment.
No commitment period is set on the Orbit OSN packages.
Yes, and you can upgrade your service by calling Salam customer care team.
When you Downgrade your internet plan from 500,1000) to 240 Mbps, changes will only apply to your service speed & month fee. Your Orbit Family pack subscription will not be affected.
If the router is not working due to manufacturing defect or fault, Salam will replace the router with a new one free of charge.
When you Downgrade your internet plan from 240 Mbps to 100 Mbps you will be given two choices:
- Terminating your Orbit Family Pack subscription.
- Keeping your Orbit Family Pack subscription & paying the monthly fee of 55 SR / Monthly.
If you choose to terminate your Orbit Family Pack, you will have to pay the penalty fee of 500 SR prorated over 12 months.
| Commitment | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Penalty | 500 | 458.33 | 416.67 | 375.00 | 333.33 | 291.67 | 250.00 | 208.33 | 166.67 | 125.00 | 83.33 | 41.67 |
If you choose to terminate the full Salam Bundle, you will have to pay a penalty of 2,060 SR prorated over 12 Months.
| Commitment | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Penalty | 2,060 | 1,888 | 1,717 | 1,545 | 1,373 | 1,202 | 1,030 | 858 | 687 | 515 | 343 | 172 |
