Prepaid

Fiber Home Internet

National Day offer

Get a shopping voucher when subscribe to Salam fiber
Fiber Packages
12 Month + 3 Month free 3,480 SAR 4,320 SAR 8,400 SAR 12,000 SAR
6 Month + 1 Month free 1,740 SAR 2,160 SAR 4,200 SAR 6,000 SAR
3 Month + 10 Days free 870 SAR 1,080 SAR 2,100 SAR ---
Shopping Voucher Value
National Day offer
12 Month 700 SAR 800 SAR 1000 SAR 1350 SAR
6 Month 500 SAR 650 SAR 850 SAR 1200 SAR
3 Month 350 SAR 500 SAR 770 SAR N/A
Download Speed Up to 100 Mbps Up to 240 Mbps Up to 500 Mbps Up to 930 Mbps
Upload Speed Up to 25 Mbps Up to 60 Mbps Up to 125 Mbps Up to 250 Mbps
Monthly Data Allowance Unlimited Unlimited Unlimited Unlimited
Modem Free Free Free Free
Package Card
Subscribe Subscribe Subscribe Subscribe

* No Commitment.

* The above prices for new customers & its include 15% VAT

Renewal Plan
3 Month 870 SAR 1,080 SAR 2,100 SAR 3,000 SAR
6 Month + 2 Month free 1,740 SAR 2,160 SAR 4,200 SAR 6,000 SAR
12 Month + 4 Month free 3,480 SAR 4,320 SAR 8.400 SAR 12,000 SAR

* No Commitment.

* The above prices include 15% VAT.

FAQ

Salam Fiber gives you ultra-high-speed fiber internet 100Mbps with first month free. Apart from this Salam Fiber user gets access to Salam Fixed voice and many more features.

Existing customers will be eligible for renewal plan upon end of contract. - Renewal with new Prepaid is optional

Prepaid payments are made upfront in order to activate the service, while postpaid payments are when customers receive monthly bills for the service.

The New prepaid will have 2 commitment periods ( 6&12) Months . The customer will have to pay the full subscription fee upfront to benefit from the below prepaid promotions . And there is no refund if customer do early termination.

  • We offer four speeds ( 100, 240, 500 Mbps ).
  • Subscribe 6 Months and get 1 Month free (New Activation).
  • Subscribe 12 Months and get 3 Months free (New Activation).
  • Renewal for 3 Months without any free months (For Renewal).
  • Renew your subscription for 6 Months and get 2 Months free (For Renewal).
  • Renew your subscription for 12 Months and get 4 Months free (For Renewal).

You can easily pay through any of the below channels offered by Salam.

  • SADAD
  • Credit Card/ MADA

No, the customer pays the amount of the package only.

No for the new prepaid offer you need to pay the full subscription period, 6 months or 12 months.

No , your service installation and activation are for free . However if your payment method is prepaid you should pay your first payment through SADAD or through our Salam sales Team POS Machine, while in postpaid you will receive the bill of your first payment at the end of the month.

No commitments on the prepaid service.

Make sure your service is active and not suspended in order to change your payment method. No other conditions are required.

No penalties shall be applied on your service speed downgrade.

No penalties shall be applied on your service speed upgrade.

Yes you can freeze your service up to 6 consecutive months at the price of 50 SR Excluding VAT for every month which means 57.50 SR with VAT.

The first relocation will be for free. The second relocation will be for 615 SR Excluding VAT, which means 707.25 with VAT.

Your internet connection will be terminated.

For Damaged devices our teams will visit you to assess the damage done to your device & if the cause of damage was misuse then you will have to pay 660 SR Excluding VAT, which means 759 SR with VAT as a penalty & once you pay the new device shall be installed.

Vouchers Offer - FAQs

New customers will be given a shopping vouchers during the offer period. The offer is for all new customers/subscribers to both postpaid and prepaid packages.

  • 100 Mbps package: Customer will get a 200 riyals voucher for free.
  • 240 Mbps package: Customer will get a 300 riyals voucher for free.
  • 500 Mbps package: Customer will get a 400 riyals voucher for free.
  • 1000 Mbps package: Customer will get a 500 riyals voucher for free.

All areas

All new customers

No, existing customers will not get this offer and whoever cancels his/her subscription and then re-subscribes will get the package without the promotional offer.

No, this offer is only for new customers.

The customer will receive an SMS after activating the service which states that he/she is entitled to a free code. To obtain the code, the customer must click on the link found in the SMS and enter the password he will receive. Once this is done, the customer will receive the voucher number.

The promotional offer will expire on 05/02/2022

After the customer receives the voucher, he/she installs the YouGotaGift App and then applies the following steps:

  • Download the YouGotaGift.com application from Play store/App store, Install and register with your email address.
  • Go to Gift Wallet and upload the gift code onto the application.
  • Select the gift card on the wallet and choose "Spend this eGift card",
  • Choose a retailer of your choice.
  • Select an amount to spend at store and click "Create Gift"
  • Present the retailer specific voucher at the store/online for redemption.

Step 1 – Visit Your Device App Store and type in ( You get a Gift ) & download the app

Step 2 – open the application and click on My Account

Step 3 – Press on Member login or Sign up

Step 4 – Select How would you like to create your account

Step 5 – click on your My Wallet

Step 6 – Press on upload eGift card

Step 7 – Select Enter eGift Code

Step 8 – enter the code received VIA SMS from Salam

Step 9 – once done Click on upload

Step 10 – enter the OTP received VIA email

Step 11 – the Voucher amount will be showed on your Happy Card

Step 12 – Select the store you wish to gift or purchase from

Step 13 – confirm the terms & conditions

Step 14 – Select the store you wish to gift or purchase from

Step 15 – the voucher will be created and available for your use at the store desired

FAQ

Salam Fiber New prepaid will have 3 commitment periods (3, 6 &12) Months . The customer will have to pay the full subscription fee upfront to benefit from the prepaid packages offers and the customer cannot be refunded in case of early termination. whereas the old Salam Fiber prepaid packages can be paid on a monthly basis but with no free periods.

No for the Salam Fiber new prepaid offer you need to pay the full subscription period, 3 months, 6 months or 12 months.

Make sure your service is active and not suspended in order to change your payment method. No other conditions are required.

No, the customer only pays the amount of the package.

Vouchers Offer - FAQs

New customers will be given a shopping vouchers during the offer period. The offer is for all new customers/subscribers to postpaid and prepaid packages.

Type 100 Mbps 240 Mbps 500 Mbps 1000 Mbps
Postpaid 290 SAR 360 SAR 700 SAR 1000 SAR
Prepaid 3 Months 350 SAR 500 SAR 770 SAR NA
Prepaid 6 Months 500 SAR 650 SAR 850 SAR 1200 SAR
Prepaid 12 Months 700 SAR 800 SAR 1000 SAR 1350 SAR

All areas

All new customers

No, existing customers will not get this offer and whoever cancels his/her subscription and then re-subscribes will get the package without the promotional offer.

No, this offer is only for new customers.

The customer will receive an SMS after activating the service which states that he/she is entitled to a free code, customer can use the code during one month from date of receiving the code. To obtain the code, the customer must click on the link found in the SMS and enter the password he will receive. Once this is done, the customer will receive the voucher number.

The promotional offer will expire on 14 Oct 2022

After the customer receives the voucher, he/she installs the YouGotaGift App and then applies the following steps:

  • Download the YouGotaGift.com application from Play store/App store, Install and register with your email address.
  • Go to Gift Wallet and upload the gift code onto the application.
  • Select the gift card on the wallet and choose "Spend this eGift card",
  • Choose a retailer of your choice.
  • Select an amount to spend at store and click "Create Gift"
  • Present the retailer specific voucher at the store/online for redemption.

Yes, if the customer wishes to get the voucher offer, a security deposit equal to the amount of the monthly subscription to the service is required to pay, and the deposit amount will be returned once the service contract expires. If the customer does not want to pay the security deposit, the service will be activated without the voucher offer.

If you damaged your router, you will have to pay 660 SAR to replace it with a new one.

Step 1 – Visit Your Device App Store and type in ( You get a Gift ) & download the app

Step 2 – open the application and click on My Account

Step 3 – Press on Member login or Sign up

Step 4 – Select How would you like to create your account

Step 5 – click on your My Wallet

Step 6 – Press on upload eGift card

Step 7 – Select Enter eGift Code

Step 8 – enter the code received VIA SMS from Salam

Step 9 – once done Click on upload

Step 10 – enter the OTP received VIA email

Step 11 – the Voucher amount will be showed on your Happy Card

Step 12 – Select the store you wish to gift or purchase from

Step 13 – confirm the terms & conditions

Step 14 – Select the store you wish to gift or purchase from

Step 15 – the voucher will be created and available for your use at the store desired

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